Return Policy
At Parable Wearables, we want you to be completely satisfied with your purchase. If for any reason you are not satisfied, we accept returns on most items within 30 days of delivery. Please review the following guidelines before initiating a return:
Items Eligible for Return:
Most items are eligible for return, but please note that some products are final sale and cannot be returned. Final sale items are noted on the product page.
Return Process:
To initiate a return, please contact our customer service team at customerservice@parablewearables.com. Please provide your order number and a brief explanation of why you want to return the item. Our team will provide you with instructions on how to proceed with your return.
Return Condition:
Returned items must be in their original condition and packaging, and must not have been used or damaged in any way. Please ensure that all tags, labels, and protective materials are intact and included with the return.
Return Shipping:
Customers are responsible for the cost of return shipping, unless the item was received damaged or defective. We recommend using a trackable shipping service to ensure the safe return of your item.
Refunds:
Once your return is received and inspected, we will process your refund within 7-10 business days. Refunds will be issued to the original payment method used for the purchase.
Exchanges:
We do not offer exchanges at this time. If you would like a different item, please initiate a return for the original item and place a new order for the desired item.
Damaged or Defective Items:
If your item arrives damaged or defective, please contact us within 48 hours of delivery to initiate a return. We may ask for photos or additional information to assist with the return process.
If you have any questions or concerns about our return policy, please don’t hesitate to contact us at info@parablewearables.com. We are always here to help!